Course Code: SVC-14
Goal: Validate understanding through structured testing and simulation to award the CUBE Certified Service Coordinator (CCSC) credential.

Evaluation Overview

Duration: 1 Hour
Format: Assessment + Final Simulation Review
Level: Advanced
Certification Awarded: CUBE Certified Service Coordinator (CCSC)
Support Contact: [email protected]

Assessment Components

1. Knowledge Quiz (20 Questions)

• Covers key concepts from Sessions SVC-01 to SVC-12
  
• Multiple choice, true/false, and scenario-based questions

2. Simulation Task (Scored)

• Create a new SWO, complete it, and submit a final report
  
• Demonstrate correct use of site, asset, PM, and billing modules
  
• Convert at least one recommendation into a proposal
  

3. Rubric-Based Evaluation

• Assessed on the following criteria:
  
• Accuracy of workflow
  
• Completeness of data entry
  
• Use of automation tools (Q-Bic, PM, billing)
  
• Mobile app integration
  
• Clarity and professionalism of reports
  

Certification Outcome

Successful completion results in:

• Certification: CUBE Certified Service Coordinator (CCSC)
• Certificate PDF: Delivered via email
• Certification Badge: Available for LinkedIn, company intranet, or HR record

Resources for Review

• CUBE University Learning Library
  
• Video Tutorials & Interactive Walkthroughs
  
• Support Email: [email protected]

Note: When scheduling, make sure to include this session code: SVC-14.