Course Code: CB-07
Goal: Monitor live networks, identify issues, and optimize site health through advanced troubleshooting techniques and real-time network views.

Session Overview

Duration: 1 Hour
Format: Instructor-led (via Microsoft Teams or in-person)
Level: Advanced (Ideal for network engineers, BMS technicians, and service managers)

Resources Provided:

• Network View Troubleshooting Guide
  
• Digital Twin Completion Best Practices
  
• Metadata Management Template
  
• Comprehensive Reporting Checklist

Learning Objectives

By the end of this session, participants will be able to:

• Use Network View to detect and troubleshoot offline panels and other connectivity issues.
  
• Complete Digital Twins by updating missing points and ensuring all system data is accurate.
  
• Perform mass metadata updates for devices and generate comprehensive, updated reports.

Session Agenda

CB7.1 Using Network View to Detect and Troubleshoot Offline Panels

• Network View Overview:
  
• How to use Network View to get a live snapshot of the system’s status and health.
  
• Detecting offline panels and communication issues within the network.
  
  
• Troubleshooting Techniques:
  
• Identifying the root causes of offline panels, such as network failures, device disconnections, or configuration issues.
• Techniques for resolving network-related issues efficiently and restoring full system functionality.

CB7.2 Completing Digital Twins by Updating Missing Points

• Digital Twin Completion:
  
• What makes a complete Digital Twin and why it is essential for accurate monitoring.
  
• How to identify and update missing data points in Digital Twin models.
  
  
• Best Practices for Updating Points:
  
• Step-by-step guide for updating points in CUBE Box to ensure data integrity.
   
• Ensuring all system components are accurately reflected in the Digital Twin for effective monitoring and fault detection.

CB7.3 Mass Updating Metadata and Re-exporting Comprehensive Reports

• Mass Metadata Updates:
  
• How to efficiently update metadata for a large number of devices across the system.
  
• Using batch editing tools to speed up the metadata update process and ensure consistency.
  
  
• Re-exporting Reports:
  
• How to generate and re-export comprehensive system reports with updated metadata.
   
• Best practices for formatting and organizing reports for easy interpretation and follow-up.

Hands-On Preview (Optional if time allows)

• Use Network View to identify and troubleshoot an offline panel in a sample system.
  
• Update missing data points in a Digital Twin and ensure the system is fully reflected in the platform.
   
• Perform a mass metadata update for a group of devices and generate a new report with updated information.

Post-Session Action Items

• Practice using Network View to detect offline devices or panels in your live systems.
  
• Review your current Digital Twins and update any missing points for completeness.
  
• Implement mass metadata updating processes for efficient management of large systems.
• Test the process of re-exporting updated reports to ensure they reflect accurate, current data.

 Note: When scheduling, make sure to include this session code: CB-07.

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