Project Management
PART IV: Change Management and Project Controls
Session 7: Change Orders, RFIs, and Punch Lists
Course Code: PM-07
Goal: Maintain control over changing project conditions by properly managing Change Orders, RFIs, and Punch Lists, while using dashboards to monitor project health.
Session Overview
Duration: 1 Hour
Format: Instructor-led (via Microsoft Teams or in-person)
Level: Intermediate to Advanced (Ideal for project managers, engineers, and field supervisors)
Resources Provided:
- Change Order Process Guide
- RFI Management Quick Reference
- Punch List Setup Template
- Issue Dashboard Walkthrough
Learning Objectives
By the end of this session, participants will be able to:
- Create and track Change Orders with financial implications.
- Manage Requests for Information (RFIs) centrally within projects.
- Create, assign, and close Punch List items.
- Use dashboards to visualize and manage open issues and project trends.
Session Agenda
7.1 Creating and Tracking Change Orders
- Create internal and external Change Orders.
- Assign financial impact values and scope adjustments.
- Link Change Orders to original contract value and SOV (if applicable).
- Track approval status and document attachments.
7.2 Managing RFIs Centrally Across Projects
- Submit new RFIs from field or office.
- Assign reviewers internally or externally.
- Track responses, due dates, and impact notes.
- Use RFI logs to monitor outstanding clarifications.
7.3 Creating Punch List Items and Closing Tasks
- Add Punch List tasks:
- From field mobile app
- During project closeout walkthroughs
- Assign Punch List items to responsible parties.
- Track status (open, in review, closed).
- Attach photos, notes, and deadlines.
7.4 Using Dashboards to Visualize Workload and Trends
- Overview of Project Health Dashboards.
- Monitor open Change Orders, RFIs, Punch List items.
- Identify at-risk projects based on trends.
- Export dashboards for internal or client reporting.
Hands-On Preview (Optional if time allows)
- Create a Change Order and track approval stages.
- Submit a sample RFI and simulate response logging.
- Create and close a Punch List item via mobile.
Post-Session Action Items
- Standardize Change Order and RFI submission formats.
- Set deadlines for Punch List clearance per project phase.
- Review open issues weekly via dashboards for project health meetings.
Note: When scheduling, make sure to include this session code: PM-07.
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